FAQS

A PTAC (Package Terminal Air Conditioner) is a self-contained through the wall cooling unit that typically works in conjunction with building-supplied head through a series of valves, pipes and coils.

A well-maintained PTAC in a room that is usually occupied will last up to 7-10 years.

The primary function of an air conditioner is to remove humidity from the room and convert it in the cooling process. Condensation is formed as a natural by-product to this process. Many times, the drain can become obstructed from dirt, especially if the air filtration system is poor. The other reason an A/C leaking can be more serious- ice! When refrigerant levels are low and/or airflow is restricted the AC coil freezes. When this happens, water collects & turns to ice and grows larger than the drain system, then defrosts. This water can affect electronic components, damaging your HVAC system.

Servicing the AC every year is the best way to stay ahead of any problems or major repairs. A malfunctioning system in extremely hot temperatures is not only uncomfortable but it is also unsafe. An annual tune-up ensures your system is clean & is operating both efficiently & safely.

As the most energy-efficient HVAC systems on the market, water-source heat pumps (WSHPs) are uniquely simple in design. Heat is moved through an interconnected water loop and either rejected through a cooling tower or put to work in other areas. Each unit is an independent, packaged system, eliminating the chance of a total system failure. If one unit goes down, the other units are not affected.

For optimal performance air conditioners need to be serviced every year to ensure proper operation & efficiency. An AC tune-up will include cleaning condenser coils, testing the refrigerant levels, inspecting the indoor blower motor & wheel & checking for leaks & debris. Neglecting annual maintenance could result in decreased performance & efficiency & can also lead to pricey repairs.